News / Testimonials
News
Dr. Christopher Nero recognized as MHA’s Caregiver of the Year
Kudos to our wonderful and talented billing agent, Yolanda Hutton!
“I would like to submit a very positive patient testimonial if you’d like to post it on your website.
Your Billing Supervisor, Yolanda Hutton, is an angel!! Who knew that a Billing Department is where you’d encounter such care!?
I was experiencing significant and prolonged billing issues as my (new) insurance somehow wasn’t receiving claims that were sent correctly by YPI. This included contact from a bill collector, a first for me. It was very stressful to think of my excellent credit being ruined over a small medical bill.
I reached out and Yolanda was my advocate from then on. She went above and beyond time and time again, until the issue was completely resolved. This involved participating in 3-way calls with my insurance, resubmitting claims, and even filling out a form manually since my insurance refused to accept previous versions.
All of these were clearly additional steps for Yolanda, but not once did she waiver, not once did she deliver anything except cheerful, helpful, and very knowledgeable customer service. Unheard of!!
With appreciation,
Jennifer
Feb 2021″
KTVQ News story: Yellowstone Pathology develops COVID-19 molecular test from scratch
KTVQ News Story: Yellowstone Pathology develops viral transport media for COVID-19 testing (Dr. Angela Durden, video below)
Troy Krieger named to ASCP forty under forty list
Yellowstone Pathology in the Billings Gazette, 7/16/2014
Our Flow department earns awards!
Testimonials
“I celebrated 5 years as a cancer survivor…” –Teresa Wicks MSN, RNC
In May 2009, I was diagnosed with Stage 2 Invasive Ductal Breast Cancer. Initially, my oncologist and surgeons were unsure of the best course of treatment due to the question of metastasis. I had a sentinel node biopsy and then, an axillary node dissection. Ultimately my course of treatment was determined to give me the best chance of survival and decrease my chances of recurrence. I am so grateful for the diligence and attention to detail by the pathologists and staff at Yellowstone Pathology Institute, Inc. As a patient, you realize how significantly this will impact the outcome of your treatment and your life. I am happy to say that in May 2014, I celebrated 5 years as a cancer survivor living a very full and productive life!
–Teresa Wicks MSN, RNC